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Pool Flat Rate Books

Book Features Book Options Book Styles



Color Tabs not only make your books look better, they make it easier for your technicians to locate the right repairs in the book. Cooling, heating, ductwork, controls, etc. are all grouped into common colors in alphabetic order making the use of the CAP™ easy and intuitive . Color tabs are included in all new orders and can be ordered as replacements for the original grey tabs used in previous versions of CAP™.

Intuitive colors are used to speed navigation. Blue tabs contain refrigerant bearing repairs, yellow contains motors and associated repairs, goldenrod holds any controls, and red is a heating related repair.

Following the alpha numeric sequence logic we have been taught since grade school of A, B, C, and 1, 2, 3, the compressor repairs are in the front, gas in the middle, and refrigerant & recovery in the rear. It is just as simple as finding your name in the phone book!

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Unique to the flat rate manual products available, Callahan Roach has built repairs to be combined with other repairs that are connected. Many times the technician has to disassemble or touch items in order to repair or replace the malfunctioning item. If you charged the customer for both of these items at the retail rate, you would be double charging labor and risk being perceived as being too high priced. Pool CAP™ has an optional column which charges the customer for the repair LESS most of the labor. For example, many times the pool tech has to cut out PVC piping to replace a pump, including the valves in the line. If he replaces the valves while he has everything disconnected, you can generate a larger service ticket by selling the customer the additional work at this time. This column choice is optional and should be discussed with your Service Operations Consultant.

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Blueline is another enhancement to the value of your books. We highlight the service agreement price column to guide your customer's eyes directly to your best price. This custom eye catching color will help promote conversations about your service agreements without depending upon your technician to bring it up.

Your customer sees your best price and will likely ask how they can get it. After all, your only TRUE CUSTOMER IS A SERVICE AGREEMENT CUSTOMER!

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Watermarks add a unique twist in bringing your company name or logo to the customer's eye on every page, not just on the front of your flat rate book, or the top of the page in the title.

Watermarks can be made in grey scale, single color or full color with logos, company names, or other verbiage. The watermark feature makes your company stand out because the stamp of your logo validates your company as a bona fide and professional organization. Pricing is deemed to be genuine, fair and thought out, not like the unprofessional pool contractor who just offers spontaneous, off the cuff pricing without book validation.

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Many technicians like the feature of Grey Scale Banding to assist them when they are looking up repairs in the Technician's Manual. Alternating lines of gray scale offer separation of the repair codes, repair description and the column pricing. Grey Scale Banding is also useful when offering the customer to see your prices when shown the pricing manual. This helps validate your prices and can bring the customer to see your discounted Service Agreement pricing and help sell more agreement.

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Custom Column Design layout with header rows and more space between repair pricing. In each report style there can be total customization over the names of the rows and the appearance of the report.

Choose from having only 1 column all the way up to 6 columns and where they appear on the report The tiles and calculations behind the columns are all user definable lending to the extreme flexibility of the CAP™ flat rate pricing guide.

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