- Monthly Operations Reviews M.O.R.'s
- Knowledge is Power - KIP™
- Onsite Consulting
The signature product of Callahan-Roach, Business Builders™ is a service that becomes the contractor's alter ego. Monthly operations reviews are performed to assure that the contractor is trending positively and adhering to a commonly recognized set of key performance indicators, with suggestions to improve their position. The service would be performed exclusively over the telephone but an onsite consulting service is available.
- Direct Mail, Post Cards, Brochures
- Marketing Plans
Callahan-Roach can take advantage of a base of customers to offer low volume marketing pieces that they would otherwise not be able to afford. CR has taken delivery of production level color printers which can generate post cards, newsletters, brochures, service agreements and the like. Ask you service operations consultant about an introductory offer and pricing for your direct mail campaign.
KIP™ Training (Knowledge is Power)
- Flat Rate Training
- Marketing training
- Quality College
KIP™ training includes all elements of business training, but initially it encompasses flat rate training and financial training, to help manage a service department, and quality college. At present, there is an aversion to sending employees to out of town training because of cost and time commitment, but a one day version of each of the classes will increase flat rated service sales, enhance your marketing efforts and optimize your business effectiveness.
- Systems Process Mapping
- Business Evaluation
- Succession Planning
- Business Brokering
NEXT™ is a succession planning strategy that initially includes tactics to help a contractor who may choose to sell or convey their business in the succeeding 3-5 years. Recognizing that buyers of businesses want a return on their investment, it is vital to make the business profitable and maybe even more important, with formal systems in place which can be adopted by the new management. NEXT™ will assist the seller in creating systems process mapping, instilling best practices and business planning. Once in place, a business evaluation can be performed and Callahan-Roach could broker the sale.