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Service Industry
Technology

CALLAHAN ROACH - We offer flat rate pricing and mobile apps
for HVAC, PLUMBING, and POOL & SPA

CALLAHAN ROACH BUSINESS SOLUTIONS

With more than 25 years of experience in developing flat rate pricing for the HVAC, Plumbing, and Pool and Spa industry, Callahan Roach has led the flat rate pricing industry for decades.

25+ YEARS OF GROWING HVAC, PLUMBING, POOL & SPA BUSINESSES

Callahan Roach Innovations

Callahan Roach was the first company in the HVAC industry to provide a national scoped flat rate pricing system called Customer Assurance Pricing™. Twenty four years and thousands of installed systems later, Callahan Roach continues to introduce innovative profitable tools now offering Call Smart®, a mobile application to help the contractor more effectively manage the service call process and the technician work force.


Read How Call Smart Is Changing The Game

Call Smart® - Intelligent HVAC Service Calls

Tablet driven Service Calls that will improve every aspect of your business!

FEATURES

  • Extensive database of flat rate repairs
  • Easy to select repairs from a menu driven Equipment Catalog
  • Apply Your Service Agreement Plan to the Repair Estimate
  • Create Service and Efficiency reports
More Call Smart® Features

BENEFITS

  • Manage your service department using data gathered on calls
  • Spot the trouble in your service department easily and early
  • Create happier customers by using the unique Call Smart interactive screens
  • Bring all techs in line with YOUR service call techniques
  • Increase profits by knowing what is making you money
More Call Smart® Benefits
Call Smart® - Intelligent HVAC Service Calls

Take HVAC Service Calls To A New Level

Help Your Technicians

Most service calls are run by technicians who choose to use techniques that they are comfortable with and have used for many years. One technician runs a call one way and another tech runs it another way. Using Call Smart®, all service calls are run in a manner as determined by you, the service company owner or manager.

Better Customer Experience

Call Smart® helps guide your service technicians through the call. It makes your company look more professional and provides all the necessary tools to help you build a profitable and successful service business.

CALL SMART MOBILE APP

The newest in HVAC mobile technology. Call Smart helps contractors more effectively manage the service call process and the technician work force.

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FLAT RATE BOOKS

We provide the most innovative and robust flat rate books and offer coaching and counseling to make your business more profitable.

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BUSINESS BUILDING

Our consultation helps assure that the your company is trending positively and adhering to a commonly recognized set of key performance indicators.

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BENEFITS OF FLAT RATE PRICING

Years of experience in flat rate pricing have proven that there are several benefits to flat rate pricing.

Save Thousands

Time means money, the Customer Assurance Pricing™ or CAP™ database actually prices all services, saving time for the company.

Improved Efficiency

Be more efficient. With flat rate pricing, you'll see more repairs done per job ticket.

Increase Profits

Just a small labor adjustment can have a major impact on a company's profit margins.

Customer Satisfaction

Studies have shown that customers would rather buy a service that has a flat rate rather than have service performed on a time and material basis.